Here’s a list of Top FAQs tailored for your Geetveda website, covering astrology consultations, Ayurvedic products, shipping, payments, and more. These FAQs are designed to address common questions users might have.
1. About Geetveda
Q1. What is Geetveda?
Geetveda is an astrology and Ayurvedic brand founded by Geetanjali Sharma. We offer astrology consultations, tarot card readings, and a range of Ayurvedic products like face wash, body wash, lip balm, and astrology-related items such as camphor, navgrah, and gemstones.
Q2. Who is Geetanjali Sharma?
Geetanjali Sharma is the founder of Geetveda and a trusted astrologer with years of experience in providing personalized astrology consultations and guidance.
2. Products and Services
Q3. What products does Geetveda offer?
We offer a variety of products, including:
- Astrology products: Tarot cards, camphor, navgrah, and gemstones.
- Ayurvedic products: Face wash, body wash, and lip balm.
Q4. Are Geetveda’s products natural and safe?
Yes, all our Ayurvedic products are made with natural ingredients and are safe for use. We prioritize quality and customer well-being.
Q5. Do you offer astrology consultations?
Yes, Geetanjali Sharma provides personalized astrology consultations. Please contact us via email or phone to book a session.
3. Orders and Payments
Q6. How can I place an order?
You can place an order directly through our website by selecting your desired products and completing the checkout process.
Q7. What payment methods do you accept?
We accept payments via Razorpay, which supports credit/debit cards, net banking, UPI, and popular wallets.
Q8. Is my payment information secure?
Yes, we use Razorpay, a secure payment gateway, to process all transactions. Your payment details are encrypted and never stored on our servers.
4. Shipping and Delivery
Q9. Do you ship across India?
Yes, we ship to all locations within India using our trusted shipping partner, Shiprocket.
Q10. How long does delivery take?
Orders are typically delivered within 5-9 business days from the date of order placement. You will receive a tracking number to monitor your order’s status.
Q11. What is the shipping cost?
Shipping costs are calculated based on the weight of your order and your location. You can view the exact cost at checkout.
Q12. Do you offer free shipping?
We may offer free shipping on orders above a certain value. Check our website for ongoing promotions.
5. Returns and Refunds
Q13. What is your return or exchange policy?
We do not offer returns or exchanges for our products. However, if you receive a damaged or defective product, please contact us within 7 days of delivery for a replacement or refund.
Q14. What should I do if I receive the wrong product?
If you receive an incorrect product due to an error on our part, please notify us within 7 days of delivery. We will arrange for the correct product to be shipped to you at no additional cost.
6. Privacy and Data
Q15. How does Geetveda use my personal information?
We use your personal information to process orders, communicate with you, and improve our services. We do not sell or share your information with third parties for marketing purposes.
Q16. Do you use cookies or tracking tools?
Yes, we use Facebook Pixel and Google Analytics to track website usage and improve user experience. These tools help us understand user behavior and optimize our services.
Q17. Can I opt out of promotional emails?
Yes, you can opt out of receiving promotional emails by clicking the “unsubscribe” link in the email.
7. Consultations and Services
Q18. How can I book an astrology consultation?
To book a consultation with Geetanjali Sharma, please contact us via email or phone. We will provide you with available time slots and payment details.
Q19. Are astrology consultations conducted online or in person?
Currently, consultations are conducted online via video call or phone, depending on your preference.
8. Miscellaneous
Q20. How can I contact Geetveda for support?
You can reach us at:
- Email: contact@geetveda.in